Last Updated: 04-Oct-2026

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Shwets Soul, operated by Geone (“we”, “us”, “our”), respects your privacy and is committed to protecting the personal information you provide when you visit or use our website www.shwets-soul.in (the “Website”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.

By using our Website, submitting an enquiry, placing an order, or otherwise providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

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1. Information We Collect

Depending on how you interact with our Website, we may collect the following information:

Information you provide directly to us

* Full name
* Email address
* Phone number
* Billing and shipping address
* Information provided when placing an order
* Payment and transaction-related information
* Information submitted through contact or enquiry forms
* Details provided for custom painting requests, such as preferred size, colours, themes, references, or photographs of the intended space
* Information provided when enquiring about interior design or commercial projects
* Any other information you voluntarily provide to us

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We do not generally store complete payment card or banking credentials on our Website. Payment transactions may be processed through third-party payment service providers, whose own privacy policies and terms may apply.

 

Information collected automatically

When you visit our Website, certain information may be collected automatically, including:

* IP address
* Browser and device information
* Operating system
* Pages visited and time spent on the Website
* Referring website or source
* General Website usage information
* Cookies and similar technologies

This information may be used for Website functionality, security, analytics and improving your experience.

 

2. How We Use Your Information

We may use your personal information for the following purposes:

* To process and fulfil orders
* To arrange delivery of purchased artwork
* To respond to enquiries and customer requests
* To discuss and fulfil custom painting requirements
* To communicate regarding interior design or commercial artwork projects
* To provide customer support
* To process payments and maintain transaction records
* To improve our products, services and Website
* To understand customer preferences and Website usage
* To maintain internal records
* To prevent fraud, misuse or unauthorised activity
* To comply with applicable legal, regulatory and governmental requirements
* To send promotional communications where permitted and where you have provided appropriate consent or where otherwise permitted by applicable law

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option included in applicable marketing communications.

 

3. Custom Artwork and Images

If you submit photographs, reference images, room images, sketches, colour references or other materials as part of a custom painting enquiry, we may use those materials solely for the purpose of understanding, designing, discussing and fulfilling your artwork requirements, unless otherwise agreed with you.

We will not publicly display photographs of your home, interior or other personal spaces without appropriate permission.

 

4. Sharing of Information

We do not sell, rent or otherwise commercially trade your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business and provide our services, including:

* Payment processing providers
* Shipping and delivery partners
* Website hosting and technology providers
* Analytics and marketing service providers
* Professional advisers or service providers
* Government authorities, law-enforcement agencies or courts where required by applicable law

Such third parties may process information only as necessary for the relevant service or legal purpose.

 

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve Website functionality, understand Website traffic and usage, remember preferences, and support analytics or advertising activities.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.

Where required by applicable law, we will obtain appropriate consent for the use of non-essential cookies or similar technologies.

 

6. Data Security

We take reasonable technical, administrative and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the Internet.

 

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining business and financial records, resolving disputes, and complying with applicable legal or regulatory obligations.

When personal information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

 

8. Links to Other Websites

Our Website may contain links to third-party websites, including social media platforms, payment providers or other services.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

 

9. Your Choices and Rights

Subject to applicable law, you may have the right to:

* Request access to personal information we hold about you
* Request correction of inaccurate or incomplete information
* Request deletion of personal information where legally permissible
* Withdraw consent where processing is based on consent
* Opt out of promotional communications
* Raise a concern regarding the handling of your personal information

To exercise any applicable rights or make a privacy-related request, please contact us using the details below.

 

10. Children’s Privacy

Our Website and services are not specifically directed towards children. We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

 

11. Legal and Regulatory Disclosure

We may disclose personal information where reasonably necessary to comply with applicable laws, regulations, legal proceedings, court orders, governmental requests, law-enforcement requirements, or to protect our legal rights and the security of our Website and users.

 

12. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Shwets Soul
Operated by: Geone
Email: team.geone@gmail.com

Address: Geone, Saukhya, Plot no 3B, Silver Garden, Chinchwad, Pune - 411033

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